Frequently Asked Questions
Everything you need to know about shopping with Eclipse.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 5 business days of receipt.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary fit may differ from other brands.
Are your materials sustainably sourced?
At Eclipse, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.