Returns & Exchanges
At Eclipse, we want you to feel confident in your style, which is why we offer a seamless 30-day return policy for all unworn apparel. If your new pieces don't fit perfectly, we are here to ensure your exchange or refund is handled with ease.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the original tags on the unworn garments and secure them in the original packaging to ensure they arrive safely at our warehouse.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to any authorized carrier location; you will receive a confirmation email with a tracking link to monitor your return status.